Freshsales
AI-powered CRM by Freshworks for high-velocity sales teams.
⭐ 4.2/5Free Tier AvailableFounded 2010
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About Freshsales
Freshsales (by Freshworks) is a modern CRM that uses AI to help sales teams close deals faster. It features built-in phone, email, and chat capabilities, along with AI-powered lead scoring and deal insights. Part of the Freshworks ecosystem, it integrates well with other Freshworks products.
Freshsales Interface Preview
Pricing at a Glance
| Free Tier | Lowest Paid | Enterprise |
|---|---|---|
| Free plan available | $9/user/mo | $59/user/mo |
Key Features
✓AI lead scoring
✓Built-in phone
✓Email tracking
✓Pipeline management
✓Workflow automation
✓Freddy AI
✓Reports
✓Mobile app
✓Web forms
✓Chat campaigns
Use Cases
- • CRM workflow optimization
- • Freshsales onboarding for new teams
- • Reducing manual tasks with Freshsales automations
Popular Integrations
SlackGoogle WorkspaceZapierHubSpotSalesforce
Pros & Cons
👍 Pros
- ✓Built-in communication tools
- ✓AI features
- ✓Good free tier
- ✓Affordable
👎 Cons
- ✗Limited integrations
- ✗Less customizable
- ✗Reporting limitations
- ✗Smaller ecosystem
User Reviews & Testimonials
“We switched in under a week and cut software spend materially while keeping the same workflow quality.”
“The comparison + pricing context made this an easy decision. Great shortlist quality.”
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