A detailed comparison of Freshsales and Close to help you choose the right tool for your needs.
AI-powered CRM by Freshworks for high-velocity sales teams.
CRM built for inside sales teams with built-in calling and email.
| Plan | Freshsales | Close |
|---|---|---|
| Free Tier | ✓ Free plan available | ✗ No |
| Lowest Paid | $9/user/mo | $29/user/mo |
| Enterprise | $59/user/mo | $149/user/mo |
| Feature | Freshsales | Close |
|---|---|---|
| AI lead scoring | ✓ | — |
| Built-in phone | ✓ | — |
| Email tracking | ✓ | — |
| Pipeline management | ✓ | ✓ |
| Workflow automation | ✓ | — |
| Freddy AI | ✓ | — |
| Reports | ✓ | — |
| Mobile app | ✓ | — |
| Web forms | ✓ | — |
| Chat campaigns | ✓ | — |
| Built-in calling | — | ✓ |
| Power dialer | — | ✓ |
| Email sequences | — | ✓ |
| SMS | — | ✓ |
| Reporting | — | ✓ |
| Custom activities | — | ✓ |
| API | — | ✓ |
| Integrations | — | ✓ |
| Smart views | — | ✓ |
| Open Source | ✗ | ✗ |
| Rating | ⭐ 4.2 | ⭐ 4.3 |
Choose Freshsales if: You need teams wanting built-in communication in their crm. Freshsales excels with its built-in communication tools and ai features.
Choose Close if: You need inside sales teams. Close stands out with its built-in phone and email and great for inside sales.
Best free option: Freshsales offers a free tier (Free plan available).
It depends on your needs. Freshsales is better for teams wanting built-in communication in their crm, while Close is better for inside sales teams. Both are excellent tools rated 4.2 and 4.3 respectively.
Freshsales starts at $9/user/mo while Close starts at $29/user/mo. Freshsales also has a free tier.
Most tools offer import/export features to help you migrate. We recommend trying Close's trial before fully committing to a switch.
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