Tidio
AI chatbot and live chat for small e-commerce and business websites.
⭐ 4.4/5Free Tier AvailableFounded 2019
🔒 Secure outbound links✅ Verified affiliate partners💬 Real user reviews📊 Transparent pricing snapshots
About Tidio
Tidio combines live chat, AI chatbots, and email into a single customer communication platform built for small businesses. The Lyro AI chatbot resolves 70% of customer inquiries automatically. Easy Shopify integration makes it popular for e-commerce.
Tidio Interface Preview
Pricing at a Glance
| Free Tier | Lowest Paid | Enterprise |
|---|---|---|
| 50 conversations/mo | $29/mo | Custom |
Key Features
✓Lyro AI chatbot
✓Live chat
✓Email integration
✓Shopify integration
✓Visitor tracking
✓Email marketing
Use Cases
- • Customer Support workflow optimization
- • Tidio onboarding for new teams
- • Reducing manual tasks with Tidio automations
Popular Integrations
SlackGoogle WorkspaceZapierHubSpotSalesforce
Pros & Cons
👍 Pros
- ✓Easy setup
- ✓Good AI for small business
- ✓E-commerce focused
👎 Cons
- ✗Lyro conversation limits
- ✗Less powerful than enterprise tools
User Reviews & Testimonials
“We switched in under a week and cut software spend materially while keeping the same workflow quality.”
“The comparison + pricing context made this an easy decision. Great shortlist quality.”
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